Frequently Asked Questions

We manufacture mixing and vacuum emulsifying machines, automatic filling and capping systems, labeling machines, and packaging equipment. Our solutions support large-scale enterprises in cosmetics, pharmaceuticals, food, and daily chemical industries.

Yes. We design and supply turnkey production line solutions covering mixing, filling, capping, labeling, and packaging. This one-stop service helps enterprises streamline operations and scale production with confidence.

All equipment is produced with stainless steel 304/316 under strict GMP standards. We integrate Siemens PLC, Schneider relays, Bürkert valves, and other global components. CE and ISO certifications are available for international audits and exports.

Yes. We offer OEM/ODM services and can customize capacity, automation levels, and layout. Our engineering team works with enterprises to design solutions that meet different regional production needs.

Payment terms are defined in the sales contract. Typically, a deposit is required to confirm the order, with the balance due before shipment. All related costs such as bank charges, duties, and local taxes follow international trade practices.

All equipment is packed to export standards and shipped worldwide, usually by sea freight for large machinery and air freight for urgent projects. The exact shipping method, Incoterms, and lead time are specified in the contract.

You can start by submitting your request through our website quotation form, email, or WhatsApp, and our sales team will respond promptly. Once technical details are confirmed, orders are finalized and secured through a signed sales contract to ensure clarity for both parties.

Yes. Each machine includes operation manuals and remote technical support. Depending on project requirements, on-site commissioning or operator training can be arranged by agreement.

All machines come with a 3-year warranty covering manufacturing defects and core mechanical parts. The warranty excludes misuse, poor maintenance, or unauthorized changes. Lifelong technical support is provided beyond the warranty period.